ME: "What the problem you're having?"
IDIOT ON PHONE : "I need someone to plug in my keyboard"
So im thinking maybe she has some physical disability that prohibits her from bending down and plugging this keyboard in.
ME: "Have you tried? Are you able to?"
IDIOT ON PHONE: "No...im scared of stripping the pins"
....yeah...so i look at the ticket and the summary states "Her keyboard is disconnected. I tried to instruct her on how to reconnect her keysboard, but she stated that she couldn't do it. Please assist."
ME: "If you just line up the little lines you wont have a problem just plugging it right back in"
HER: "I just really need someone to come and plug it back in for me. I dont know how."
Yeah....I think that if you cant plug in a fuckin keyboard, that you should NOT be near a fuckin computer. You should not be working on one, you should not be allowed to even look at one. Seriously...its simple...uhm yea. Stoopit.